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ntwanano M

1 reviews | Active since Sept 2015

09 Feb 2018, 10:25

Money withdrawn after reporting ****** card

I went to withdraw money then the card was swallowed by the machine. I called the bank n reporting it. After an hour R3000 was withdrawn from the account. I went to the branch to ask but no one answered my questions.

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Replies (2)
Standard Bank
Standard Bank's reply09 Feb 2018, 10:34
Official

Thank you for posting your comment.

We are sorry about the trouble you are experiencing. We at Standard Bank strive to make great banking happen for our clients. One of our resolution consultants will contact you shortly to help resolve your complaint.

Kind regards

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply13 Feb 2018, 13:24
Official

ntwanano joy

Thank you for your posting.

Emails was sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me.

Kind regards

Clint Petersen

Complaint Resolution Centre

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