ST
Sabelesihle T
1 reviews | Active since Aug 2021
19 Aug 2026, 10:29
Money was drawn but never came out. I WANT MY MONEY
On Friday, around 21:00 my BF went to withdraw money at the Standard Bank ATM in Edendale PMB, the money was drawn but never came out because the ATM went offline, on Saturday he went to the branch they said his money will be returned on Wednesday and today it's Wednesday and there's no money.
Rent is not paid, kids transport not paid. I need my money today.
Please fix this now. This is my money. I keep borrowing money now to go to work. You said the money will be on my account on the 19th , today is the 19th. I dont see an option of my mobile number so, I will put it here +***7
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
19 Aug 2026, 11:11Dear Sabelesihle ,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply19 Aug 2026, 11:11
Official
Dear Sabelesihle ,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
19 Aug 2026, 13:56Dear Sabelesihle ,
Thank you for taking our call.
As per our conversation, we are pleased to confirm that the matter has been resolved.
Thank you for your time and cooperation.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank Hello Peter Team
***
Standard Bank's reply19 Aug 2026, 13:56
Official
Dear Sabelesihle ,
Thank you for taking our call.
As per our conversation, we are pleased to confirm that the matter has been resolved.
Thank you for your time and cooperation.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank Hello Peter Team
***