DH
Donna H
1 reviews | Active since Apr 2019
30 Apr 2019, 23:09
Money transferred to a closed standard bank account is not bounching back
My brother transferred money (from a standard bank account) to a closed standard bank account of mine. It's been 4 weeks and still the money hasn't bounced back and no one within standard bank can tell us where it is. How is this not theft???!
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Standard Bank's replyOfficial
01 May 2019, 06:19Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Niyaaz Jardine
Standard Bank's reply01 May 2019, 06:19
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Niyaaz Jardine