Money transferred erroneously

On Saturday, Standard Bank emptied my cheque account and transferred the funds to my closed and settled home loan account without my authorisation or knowledge. <br> Standard Bank (Jacky Pienaar) has admitted the error and acknowledged Standard Bank was in the wrong to do so. <br> Standard Bank now wants me to wait 3 - 5 business days to refund my own money. <br> Despite numerous attempts to contact Odette Mabaso (who is apparently arranging the refund), she is not responding or replying to my emails. <br> What Standard Bank has done is nothing short of theft.