LP
LYNETTE P
1 reviews | Active since Aug 2012
06 Mar 2015, 13:45
MONEY TRANSFERED FROM CURRENT ACC TO CREDIT CARD
Hi,<br> <br> I am going through financial problem, I did make arrangement to pay R200.00 until I'm OK, but standard bank transferred money from my cheque account to credit card for my arrears without my authorisation, the money was for my rent and food.<br> <br> they should at least considered I am paying what I can afford, instead of m,e not paying a cent. I'm totally unhappy, can they refund my money R3200 and only take the arrangement amount which I did pay already.
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Replies (1)Standard Bank's replyOfficial
09 Mar 2015, 07:04Hello LYN007,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply09 Mar 2015, 07:04
Official
Hello LYN007,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
