Money transfered from business account not reflecting

Good day, May you kindly assist. I made an immediate payment from my standard bank business account to my capitec personal account on the 2nd December. 2days later, the money is still not in my personal account but it leftmy std business account. I have called standard bank 4times and I'm being told that they are waiting for the IT department to reverse it. I madean immediate payment because i needed to pay ASAP but now I'm loosing business because of this.