1 reviews | Active since Apr 2012
MONEY TRANSFERED
On the 27th I Feb , I transfered 2000 on my access save account , there's also adebit order that comes out of my cheque account to the access save account . These two monies amounted to 4000 , I was suppose to this 4000 and pay it back at my work place as it belongs to them. I didnt want to carry this amount of money with me so I decided to transfer it to my Access save account. There's a funeral that will take place in the E.C and this money is meant for the preparations of the funeral. It is not mine but the other members that are going to attend the funeral. When I check my account ,the money was gone , I thought at first that it does not reflect because it happened over the weekend. Now the money is needed at work , when I called Standard bank, I was taken up and down with no proper explanation, I had to hold the line until the airtime was finished. My interest is ,why was I not consulted, like I said the money is meant for the funeral arrangements ,its not even mine, members are living on Thursday morning. I dont have their money Standard bank decided to take it without any consultation with me. Is this proper,why am I suppose to do now,the money is needed .
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Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
