RH
Randall H

1 reviews | Active since Mar 2017

05 Mar 2021, 08:18

Money Theft From Standard Bank

This is absolute bull**** at first Standard Bank duplicated 4 of my card purchases which made my card decline several times. The money was returned and then I wake up to honouring fees amounting to R139 which is the highest it's ever been? Is Standard Bank finding ways to make up for their loss of income? Because if that is the case I will be taking business elsewhere. All Standard Bank does, is ***** money and provide sh*tty service. I was on the phone for almost an hour and was just dropped.

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Replies (1)
Standard Bank
Standard Bank's reply06 Mar 2021, 03:45
Official
Hello Randall
 
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards 
 
Complaint Resolution Centre
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