MONEY TAKEN FROM ACCOUNT WITHOUT PERMISSION

A PERSON HACKED INTO MY BANK ACCOUNT TAKING R2000 WITHOUT MY PERMISSION THROUGH A **** UCOUNT TRICK. I PHONED THE BANK, WERE KEPT WAITING FOR 25 MINUTES JUST TO BE TOLD IT CAN TAKE UP TO 6 WEEKS TO GET A RESPONSE. INTERNET BLAMED, MY CREDIT CARD REVOKED AND R2000 DOWN THE TUBE. THIS IS OUR BANKING SYSTEM OF THE 21 CENTURY. PATHETIC