MONEY TAKEN BY ATM AND NEVER DEPOSITED INTO MY ACC

ON FEBRUARY THE 28/02/2015 I WENT TO GALLERIA MALL IN AMANZIMTOTI TO DEPOSIT R1000 INTO MACHINE NUMBER 8726 FOR MY DEBIT ORDERS A R100 NOTE WAS REJECTED AND THE MACHINE SWALLOWED THE OTHER R900. IT IS NOW ALMOST A MONTH LATER WITH VARIOUS VISITS TO THE BRANCH IN GALLERIA AND MY MONEY IS STILL NOT IN. HOW CAN THIS BE. THEY HAVE ASSURED ME WITH EVERY VISIT AND CALLS TO THE COMPLAINTS CENTER THAT THIS MATTER WILL BE DEALT WITH IMMEDIATELY AND NOTHING COMES TO PASS. THIS MUST BE THE MOST FRUSTRATING EXPERIENCE OF MY LIFE...