RF
Richard F

1 reviews | Active since Feb 2015

16 Mar 2016, 09:03

Money ****** from account - no feedback

In December 2015 over R100,000 was ****** from our Body Coporate account held at Standard Bank. We reported the ***** and opened an SAPS case. The ***** department committed to have feedback and the matter resolved within 6 weeks. Despite constant calls, emails, follow-ups in person they have ignored our queries and provided ZERO communication since the ***** was reported. We are forced to now take the matter legal. A VERY POOR SHOW STANDARD BANK. How pathetic and embarrassing.

0
Replies (1)
Standard Bank
Standard Bank's reply17 Mar 2016, 08:30
Official
Hello richardfloydjhb,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
***
*** (fax)
***