RF
Richard F
1 reviews | Active since Feb 2015
16 Mar 2016, 09:03
Money ****** from account - no feedback
In December 2015 over R100,000 was ****** from our Body Coporate account held at Standard Bank. We reported the ***** and opened an SAPS case. The ***** department committed to have feedback and the matter resolved within 6 weeks. Despite constant calls, emails, follow-ups in person they have ignored our queries and provided ZERO communication since the ***** was reported. We are forced to now take the matter legal. A VERY POOR SHOW STANDARD BANK. How pathetic and embarrassing.
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Replies (1)Standard Bank's replyOfficial
17 Mar 2016, 08:30Hello richardfloydjhb,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply17 Mar 2016, 08:30
Official
Hello richardfloydjhb,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
