tC
tamara C
1 reviews | Active since Sept 2011
04 Mar 2021, 08:45
MONEY ****** DUPLICATED DEDUCTIONS - UNACCEPTABLE
I have been a victim of *****. my account was debited 4 times on certain amounts where i swipped my card. This is absolutely nonsense and i want my money back. I have called several times being put on hold for over 30 mins and the moment a consultant answers the phones cuts. Can i please have my money back or at least a courtesy call back
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Standard Bank's replyOfficial
04 Mar 2021, 18:51Hello Tamara,
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
**********
********** (fax)
***********
Standard Bank's reply04 Mar 2021, 18:51
Official
Hello Tamara,
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
**********
********** (fax)
***********