TG
Timothy G
1 reviews | Active since Jun 2015
11 Jun 2015, 10:42
Money Reversal
I went to the Standard bank ATM at the village shopping center to make a deposit into my personal account.<br> There were no envelopes present so i put the money in with my slip to ensure that they can see it was me that<br> deposited the money. I not only waited 7 days for the money to clear which is ridiculous but when i checked<br> my statement yesterday it showed the money had been reversed and now i am sitting in negative on my account.<br> I have debit orders which have to go off and i need to know now where the hell is my money????<br> <br> I have my second slip with me to prove its my money but this is ridiculous from standard bank!!!!!!
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Replies (1)Standard Bank's replyOfficial
12 Jun 2015, 10:21Hello Gummybear123,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply12 Jun 2015, 10:21
Official
Hello Gummybear123,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
