WT
Wongisa T
1 reviews | Active since Aug 2019
22 May 2025, 12:28
Money Retracted.
I went to deposit money using an ATM and it was retracted by the ATM and I need that money urgently. They say it will take 48 hours what kind of poor service is that with my money.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
22 May 2025, 13:18Dear Wongisa T,
We are truly saddened to hear about your experience. We understand how frustrating this must be for you, and we take these matters very seriously.
Please be assured that we will address your query with the utmost urgency.
We will be taking a closer look into the issue and will get back to you shortly.
Please be assured that we will address your query with the utmost urgency.
We will be taking a closer look into the issue and will get back to you shortly.
Standard Bank's reply22 May 2025, 13:18
Official
Dear Wongisa T,
We are truly saddened to hear about your experience. We understand how frustrating this must be for you, and we take these matters very seriously.
Please be assured that we will address your query with the utmost urgency.
We will be taking a closer look into the issue and will get back to you shortly.
Please be assured that we will address your query with the utmost urgency.
We will be taking a closer look into the issue and will get back to you shortly.
Standard Bank's replyOfficial
23 May 2025, 09:20Although we called, we were unable to reach you. Please include a time that is convenient for us to reach you. I look forward to hearing from you.
Standard Bank's reply23 May 2025, 09:20
Official
Although we called, we were unable to reach you. Please include a time that is convenient for us to reach you. I look forward to hearing from you.
Standard Bank's replyOfficial
27 May 2025, 13:28We would like to thank you for giving us the opportunity to address your matter.
We are glad we could assist. Kindly let us know should need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***
We are glad we could assist. Kindly let us know should need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply27 May 2025, 13:28
Official
We would like to thank you for giving us the opportunity to address your matter.
We are glad we could assist. Kindly let us know should need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***
We are glad we could assist. Kindly let us know should need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***