Money retracted by ATM

<p>I made a deposit at one of your ATM's ( E083) outside your branch in Goldman Street, Florida, Roodepoort, Johannesburg on Sunday 01-01-2017 at around 9:40 am. It was R1600.00 into account no: ********** 67 - Marlene Pearl Davids. The atm the retracted the money without any deposit slip as confirmation of the deposit.</p> <p>I immediately called your call center to report it and was promised that the query was logged and referred. A query/referrence number and a follow up call was supposed to be made/sent to me on my cell no: ********** 426.</p> <p>I'm still waiting up until today. I went to the abovementioned branch and spoke to a consultant by the name of Patricia as well as the branch manager Petro who promised to call me back today, 09/01/2017 and I'm still waiting?</p> <p>Your urgent assistance would be appreciated as the money is for my kid's transport to school and the school's opening on Wednesday 11/01/2017. The lady's not going to transport them to school without payment.</p> <p>Thank you.</p> <p>Andrew Job</p> <p>I have sent the above to your Facebook onlin e team on the 09/01/2017. But guess what, I am still waiting for feedback from you. I was told by the Branch Manager that another client claimed the same amount of money on Tuesday 03 January 2017, but when I lodged my complaint I was told it would take two weeks to investigate?</p> <p> </p> <p>When I asked them to review the ATM cameras I was told that you don't have any?</p> <p>I also requested the ombudsman's details, but you are also stalling?</p> <p> </p> <p>My ID no: ********** 140, tel no: ********** 426, email: **********