mM
mashegoh M

1 reviews | Active since Jul 2016

25 Jul 2024, 07:28

Money retracted

ATM of Standard Bank in Sandton City retracted my money while I was depositing R3000 urgently

no slip no money back and I’m told to wait until they open then complain

This is very frustrating and very bad experience, how do we trust the bank?

0
Replies (1)
Standard Bank
Standard Bank's reply25 Jul 2024, 07:53
Official
Hi Fana

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards, 
Standard Bank Hello Peter Team
***