NB
Nosiphiwo B

1 reviews | Active since Oct 2023

04 Jun 2026, 08:05

Money retracted

Hi can you please kindly help a sister out I was depositing R4100 at 7:42 a.m at ATM J777 but I couldn't finish the deposit the screen went blank and wrote Money retracted please please kindly assist I need to pay the stokvel

0
Replies (3)
Standard Bank
Standard Bank's reply04 Jun 2026, 08:15
Official
Dear Nosipho, 

Thank you for contacting us for assistance. 

We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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NB
Nosiphiwo B's update04 Jun 2026, 09:43
Reviewer Update
Thanks Std Bank I also called on the app the lady lodged a complaint for me
Standard Bank
Standard Bank's reply04 Jun 2026, 09:53
Official
Hello Nosiphiwo,

Thank you for getting back to us.

We note your confirmation that you have been contacted and that the service team is currently assisting you with your case.

Should you require any further assistance, please do not hesitate to let us know.

Kind regards,
Standard Bank HelloPeter Team
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