HN
Helga N
1 reviews | Active since Oct 2011
26 Feb 2015, 22:03
Money of cheque deposited reversed
On 11 February I deposited a cheque at the ATM on the main campus of the University of Pretoria. Five days later the amount was reversed with the remark: \AUTOBANK DEPOSIT REVERSAL NO ENVELOPE RECEIVED".<br> On 17 February I visited the bank to query this.<br> After waiting an hour in a corner with no ventilation"
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Standard Bank's replyOfficial
27 Feb 2015, 15:28Hello HelgaNo,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply27 Feb 2015, 15:28
Official
Hello HelgaNo,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***