1 reviews | Active since Nov 2011
Money not paid back after ***** transaction
On the 4th of november, over R700 was deducted from my account. I immediately contacted Standard Bank and reported it. My cheque card was cancelled. A case was logged and I was told it would take 15 business days to finalise. I want my money back. I have tried numerous times to follow up on the ***** cause, and after waiting 20 minutes, there is no answer. I'm getting to a point where I will move to my accounts over. Give me may money back.
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We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Niyaaz Jardine
Complaint Resolution Centre
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*** (fax)
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Niyaaz Jardine
Complaint Resolution Centre
***
*** (fax)
***