JM
Jasper M

1 reviews | Active since Mar 2015

12 Mar 2015, 23:41

Money market funds in limbo

I received a call from my so called business account manager at Standard Bank telling me to put my excess cash into a money market account. I said \no"because it will probably cost me more than the interest and most importantly when I need the funds quickly I won't be able to get them out. She said nonsense to both of those worries and I did it.<br> <br> Fast forward 1.5 months... The interest has been ok. BUT I transferred the money from the money market account two days ago for business and I'm still waiting for it to be available in my current account and now stressing big time because I need it yesterday.<br> <br> Thank you Mrs Standard Bank Business Manager for being completely consistent with my expectations."""

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Replies (1)
Standard Bank
Standard Bank's reply13 Mar 2015, 09:37
Official
Hello Ja*****ocke,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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