LN
Londeka N
1 reviews | Active since May 2011
13 Apr 2016, 09:30
Money market account
Good day<br> <br> I've transferred money from money market account to my current account on the 07/04/2016, till today the money is not available. After calling a customer care centre I was told to go to a branch for it to be cleared. Why must I go to a branch that why I'm using an internet banking because I don't have time to run around and wait in queues in branches.<br> <br> I'm dissapointed because your adverti*****t says the funds deposited to money market account are available immediately of which it not a case, Why are u misleading us?
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Standard Bank's replyOfficial
13 Apr 2016, 13:41Hello londizn2,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply13 Apr 2016, 13:41
Official
Hello londizn2,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***