IM
Ivan M

1 reviews | Active since Dec 2017

13 Jul 2019, 04:33

MONEY MAKING SCHEME BANK

Standard bank is a zero-rated bank in the world according to me. Handed me over to MBD, no statement was sent from standard bank or MBD, I went to the standard bank at Northgate Mall, Gauteng to inquire about the letter of demand, I received from MBD, where I received bad service and I was treated like a ******** because my ID was broken and said what if I stole someone's identity, I will never forget the consultant who gave me the worst attitude like it's her bank, I was judged, I also provided my drivers license and refused to assist. I asked what should I pay for? both parties did not provide me a statement but just a threatening letter from MBD (MBD advised that I must go to the police station for Affidavit which I submitted that I did not take any loan with the standard bank. Today I have to pay MBD for something I am not sure of, the first letter's subject stated "STANDARD BANK LOAN" which I did not take a loan them, eventually said it was my cheque account I asked how can the cheque charges accumulate to R4000 over a period less than 1 year. I have escalated this issue even today standard bank does not provide statements. I have cancelled my Investment account with the bank. SORRY RATHER PUT MY MONEY UNDER THE MATTRESS OR GO ELSEWHERE NOT STANDARD BANK.

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Replies (2)
Standard Bank
Standard Bank's reply13 Jul 2019, 05:03
Official
 Dear Ivan

Thank you for posting a comment.  
 One of our consultants will be in contact with you as soon as possible.
  
 Regards,
 Complaint Resolution Centre
 *** 
Standard Bank
Standard Bank's reply18 Jul 2019, 16:48
Official
Good day Mr Madiba
 As per our email correspondence, this matter has been resolved.
 
 Regards,
 Complaints Resolution Center
 ***