DAJJP
David Andries Johannes Jacobus Pretorius

1 reviews | Active since May 2023

23 Jun 2023, 12:18

Money just deducted from my account

The person that phoned just gave me a lot of stories. According to the bankl I apparently have an insurance that I don't even know about. Why is standard banks service so utterly poor. I will really never encourage anyone to open an account with them. I did tell the person that phoned I am going to contact the ombudsman. Their service is poorer than poor

0
Replies (3)
Standard Bank
Standard Bank's reply23 Jun 2023, 12:21
Official
Hi David

Thank you for allowing us the opportunity to turn your experience with us into a positive one. Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist. 

Should you need any further assistance, we’re always here to help. 

Kindest regards, 
Standard Bank Hello Peter Team
*** 
DAJJP
David Andries Johannes Jacobus Pretorius's update24 Jun 2023, 15:06
Reviewer Update
How can you say I was satisfied with the service. I still haven't received my money back. They are a bunch of useless staff. Just stories and stories I am not at all happy with the service
Standard Bank
Standard Bank's reply24 Jun 2023, 15:59
Official
Dear David 

Thank you for getting back to us, we have requested an update on this matter. 

Our team will be in contact with you to provide the outcome. 

Kindest regards, 
Standard Bank Hello Peter Team
***