Money is not safe with Standard Bank!

Money (+-R2600) was ****** off my Standard Bank account (an order on the Checkers 60/60 app was placed with my card details - and this wasn't my order - there was no recollection on my 60/60 app - so, I know it wasn't my app that had been hacked - it was my debit card/account and this was used on someone else's app) - an OTP number was sent to my phone, which had died (so, noone could've seen it/ gained access to it). When I had switched my phone back on, I received 2 sms's: 1) OTP, 2) TRANSACTION - so, the transaction *****ulently happened without anyone giving permission to it.

Standard Bank has refused to pay me back for this *****ulent behaviour - they said 'I compromised the OTP' - which is not true, as my phoned had died and the 2 sms's came through at the same time); they also haven't shown how they will avoid this *****ulent behaviour in the future.

On top of this, the courier (DVS) that was delivering the 2 new, replacement cards came (unannounced) when I wasn't home - I said I would be home in 10 minutes but instead, he said 'I'll give it to the gurads' - this is another example of a ***** risk - you are only meant to deliver bank cards to the actual receipient (who must show there original ID).

In a nutshell, I am going to cancel my bank account with this bank (after being a client for a long time.) It is not safe anymore to be banking with Standard Bank.