1 reviews | Active since May 2016

28 May 2020, 09:34

Money Hungry Bank

Shocked at Standard Bank's greediness. I just recieved an email stating that you WILL AUTOMATICALLY be implementing a 3 month payment holiday, even though I did NOT ask for one. So now I have to take time to call you to opt out of this. While I appreciate the fact that you are trying to "help" your clients, I NEVER asked for this. It seems like Standard Bank saw an oportunity to make more money during this crisis by forcing it's clients into this payment holiday. This in turn would just add more interest to existing lending products and generate more revenue for Standard Bank. Payment holidays should be for clients who request it, not implimented by force.

0
Replies (3)
Standard Bank
Standard Bank's reply28 May 2020, 09:48
Official
Dear Shaun

Thank you posting your comments. 

We looking into your matter and feedback will be provided shortly.

Kind regards

Complaint Resolution Centre
**********
********** (fax)
***********
's update01 Jun 2020, 11:48
Reviewer Update
Typical. No feedback received. In addition to the above complaint, this mail was sent out to 499 other individuals, all of whom's email addresses were made visible. Now I have emails from everyone on that list replying to all, as well as some individuals who decided to use the visible email addresses to spam the rest of us. Useless POS Bank
Standard Bank
Standard Bank's reply08 Jun 2020, 14:36
Official
Dear Shaun

Please refer to feedback sent to you on email.

This matter is now closed.

Kind regards
Complaint Resolution Centre
**********
********** (fax)
***********