1 reviews | Active since Dec 2019
Money gone missing
In June 2018 I invested an amount of R780,000 in a money market account at the Cape Town CBD branch. I was assisted by a financial advisor named Mr Khan who was stationed in a cubicle inside the branch. He advised me to invest in a money market account and also advised me to do a money gram where I would receive my capital plus interest in dollars. I agreed and signed and he handed me proof of my transaction. After two weeks I went to the branch because I started noticing withdrawals from my account. The staff at the branch advised me that there was no Mr Khan and that they didn't know anyone like that, I don't understand seeing he had a name badge. I was so frustrated and shocked I didn't know what to do and did not think of pursuing it any further. However I do have my proof to support what I have stated. All I want is for the bank to refund all my money. I can be contacted on the numbers provided
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
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Thank you once again for posting your comments.
I refer to your previous review which you have posted and can confirm that I am attending to the matter.
Kind regards
Xavier Classie
Complaint Resolution Centre
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Thank you once again for posting your comments.
I refer to your previous review which you have posted and can confirm that I am attending to the matter.
Kind regards
Xavier Classie
Complaint Resolution Centre
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