RK
Ronnie K
1 reviews | Active since Mar 2020
30 Nov 2020, 10:08
Money due to a client just went missing and unaccounted for
Beginning 2019 Standard Bank Closed my cheque account without sending me a notification or any coms which resulted payments were made to a closed account and to this day have they refunded the money to me or returned it to the relevant companies
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seems there is no client services where we can resolve this matter ZAR 15650.93 paid to a cheque account that was closed by Standard Bank and to this day not a cent refunded into my Access Account this is disgusting pathetic service
yes I am under debt review but i did not close my account with standard bank but stayed loyal to them
Helpful (0)
Replies (4)0
Replies (4)
Standard Bank's replyOfficial
30 Nov 2020, 13:29Hello Ronnie De Koker
Thank you for posting your comments.
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
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Complaint Resolution Centre
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Standard Bank's reply30 Nov 2020, 13:29
Official
Hello Ronnie De Koker
Thank you for posting your comments.
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
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Complaint Resolution Centre
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RK
Ronnie K's updateReviewer Update
02 Dec 2020, 14:33is it going to take Standard Bank another 2 years or will I be sent from pillar to post and no resolve? I am tired of complaining regarding the same client services when the personal bankers can't take accountability for their clients. Still so disappointed in regards of service.
RK
Ronnie K's update02 Dec 2020, 14:33
Reviewer Update
is it going to take Standard Bank another 2 years or will I be sent from pillar to post and no resolve? I am tired of complaining regarding the same client services when the personal bankers can't take accountability for their clients. Still so disappointed in regards of service.
RK
Ronnie K's updateReviewer Update
12 Jan 2021, 13:00when i reported this I received a call, A month Later weekly emails sent and still no feedback. WOW when you owe the bank they will remind you on a daily basis but when the shoe is on the other foot they are not bothered with Client Services or Satisfaction.
RK
Ronnie K's update12 Jan 2021, 13:00
Reviewer Update
when i reported this I received a call, A month Later weekly emails sent and still no feedback. WOW when you owe the bank they will remind you on a daily basis but when the shoe is on the other foot they are not bothered with Client Services or Satisfaction.
RK
Ronnie K's updateReviewer Update
07 Apr 2026, 12:20April 2026 and guess what still no resolve.....yet I am still loyal to Standard Bank to this day.......
RK
Ronnie K's update07 Apr 2026, 12:20
Reviewer Update
April 2026 and guess what still no resolve.....yet I am still loyal to Standard Bank to this day.......