Money disappearing they can’t account

Item: Standard Bank
Rating: 1
Author: peggy M

My name is Patricia Mosinki. I have an account with Standard Bank. I went & enquire about a debit order that I have no clue about. Standard Bank responded saying they can’t stop the deduction but what puzzles me is that they are my account holder. I’ve tried endlessly to have the bank reversing my money without any luck.. my account no is ***. I have never given any authority for deductions into my account. Can I kindly be assisted urgently.

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Replies (1)

Standard Bank's replyOfficial

02 Jun 2021, 20:46

Hello Peggy

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
***

*** (fax)
***

Standard Bank's reply02 Jun 2021, 20:46

Official