SS
Shadrack S

1 reviews | Active since Aug 2015

17 Jan 2023, 08:38

Money disappeared in thin air

Good Day ,

i made a Payment to capitec account to this day the money has not yet reflected in the account

0
Replies (4)
Standard Bank
Standard Bank's reply17 Jan 2023, 08:41
Official
Good day Shadrack

Thank you for raising your concerns with us. 

We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you. 

Our team will be in touch with further feedback. 

Kind regards 
Standard Bank Help Centre 
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Standard Bank
Standard Bank's reply18 Jan 2023, 15:22
Official
Good day Shadrack

Thank you for taking our call.

We have sent you an email , please review and accordingly so we can further assist.

Have a great day.

Thank you

Kind regards 
Standard Bank Help Centre 
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SS
Shadrack S's update14 Feb 2023, 10:12
Reviewer Update
It is almost a month and i did not get assistance , i tried to liaise with Thabisile but she also disappeared she no longer answer my emails
Standard Bank
Standard Bank's reply14 Feb 2023, 10:55
Official
Good day Shadrack

Thank you for bringing this to our attention. 

We will have our team look into this matter and provide feedback.

Kind regards 
Standard Bank Help Centre 
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