Money disappear.

Item: Standard Bank
Rating: 1
Author: ys K

My boy friend made international payment via app. First he got email that account detail is not right so he sent correct detail and got reply that they communicated with forign bank. It happend 7th of march. Of course money was deducted from his account but money has not reached the forign bank. Money disappear. Try to contact standardbank in various way. No response at all.

Helpful (0)

Replies (3)

Standard Bank's replyOfficial

16 Mar 2018, 09:49

Thank you for posting your comments.

We looking into your matter and will revert to you as soon as possible.

Kind regards

Complaint Resolution Centre
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Standard Bank's reply16 Mar 2018, 09:49

Official

Thank you for posting your comments.

We looking into your matter and will revert to you as soon as possible.

Kind regards

Complaint Resolution Centre
***
*** (fax)
***

ys K's updateReviewer Update

16 Mar 2018, 09:57

How can you look into the matter? You dont even have detail of the account? Send email to ********** for information!!

ys K's update16 Mar 2018, 09:57

Reviewer Update

How can you look into the matter? You dont even have detail of the account? Send email to ********** for information!!

Standard Bank's replyOfficial

16 Mar 2018, 16:18

Dear ys

Thank you once again for your posting.

I refer to our email correspondence with each other and can confirm that the matter has been resolved.

Kind regards

Clint Petersen

Complaint Resolution Centre

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Standard Bank's reply16 Mar 2018, 16:18

Official

Dear ys

Thank you once again for your posting.

I refer to our email correspondence with each other and can confirm that the matter has been resolved.

Kind regards

Clint Petersen

Complaint Resolution Centre

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