QN
Queeneve N
1 reviews | Active since Apr 2026
10 Apr 2026, 13:42
Money did not reflect
I did immediate payment from my standard bank account to Capitec account on Monday twice, the first immediate payment of R1000 went through with charges, the second still was R1000 and didn’t reflect in my capitec account but the money and charges was deducted from my standard bank account
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
10 Apr 2026, 13:56Dear Queeneve,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply10 Apr 2026, 13:56
Official
Dear Queeneve,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
10 Apr 2026, 15:39 Dear Queeneve,
Thank you for taking our call.
Your request is receiving the attention it requires, and we will revert to you as soon as possible.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for taking our call.
Your request is receiving the attention it requires, and we will revert to you as soon as possible.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply10 Apr 2026, 15:39
Official
Dear Queeneve,
Thank you for taking our call.
Your request is receiving the attention it requires, and we will revert to you as soon as possible.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for taking our call.
Your request is receiving the attention it requires, and we will revert to you as soon as possible.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
13 Apr 2026, 13:35Dear Queeneve,
We would like to thank you for giving us the opportunity to address your matter.
As per our conversation, the two payments were processed on the 5th and the 7th.
Kindly let us know should need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to address your matter.
As per our conversation, the two payments were processed on the 5th and the 7th.
Kindly let us know should need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply13 Apr 2026, 13:35
Official
Dear Queeneve,
We would like to thank you for giving us the opportunity to address your matter.
As per our conversation, the two payments were processed on the 5th and the 7th.
Kindly let us know should need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to address your matter.
As per our conversation, the two payments were processed on the 5th and the 7th.
Kindly let us know should need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***