Money deposited into a closed account disappeared

Item: Standard Bank
Rating: 2
Author: Sekibela M

My employer deposited my money into my old account, which I had closed. We have since been trying to the get the transaction reversed without any success. Standard bank isn't coming to the party to explain why it is impossible to do so. Its been back and for the for 2 and half months, without any progress Appalling service

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Replies (1)

Standard Bank's replyOfficial

02 Jul 2015, 08:50

Hello JustSayingAsIs,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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*** (fax)
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Standard Bank's reply02 Jul 2015, 08:50

Official