Money Debited Without the Account Holder's Concern

Sir / Madam<br> <br> I hereby send this letter on behalf of my husband Elliot Guguletho Ngobe, who doesn't have an access to the computer. Standard Bank took R14878.14 in his account without consulting him. He only find out now when he went to bank at Woodbridge to pay the outstanding fees for our daughter who is in University of Pretoria. Unfortunately he is unable to get any assistance from Standard bank since the account they took money for is at the lawyers. He is paying this account through the arrangement he made with the lawyers that are also reluctant to help. We do understand that they are also working for standard bank but taking such a big amount from the account is totally not acceptable, please note your actions may affect our daughter who is due to start his exams. you urgent respond will be highly appreciated.