money debited from my account

On 17 Dec I swiped an amount of R 1 500, at Fair Price but the slip I got from them said declined, I expected money to be reversed into my account but it did not happen.<br> <br> On 18 Dec I called Standard bank and they said I should go to the store ask them to call and put manual code to authorize payment of which I did and they refused, I went to std Mafikeng branch and they said same thing as the call I received, I went back to the store and still received the same response.<br> <br> On Saturday 19 Dec, I went again to the store and they told me their head office does not allow such to happen.<br> <br> On Mon 21 Dec I went to the bank they said they cant do anything on their side, and gave me a number to call of which I used lot of my airtime, I requested them to reverse my money as I trust std as my bank to protect me but they told me they is nothing they can do even after I told them that the shop said they will never do it, I went again to the store and received same news and was told they will check their head office again , I kept on calling whole day without help.<br> <br> On Tues 22 Dec, I kept on calling the store whole day without any help.<br> <br> I trusted std with my money but they cant assist me now.