Money debited from cheque account

An amount of R1139 was debited from my account on 21 marc after 5pm - this was strange as i did not buy anything at that time. Ilogged a call throught the call centre on tMon, 23 March to have the transaction reversed. Two days later I made a follow up call only to be told that the ref number i was given does not exist.<br> <br> I took time off work and went to see my banker for assistance. I was referred to Faith Voster by Mammone Pholo and up till today I have been battling to have the matter resolved. I was given a cell number to call and this has been almost a month - No reference number, no one is giving me any form of update.<br> <br> I am very disappointed in the poor service I am receiving from Standard Bank. I am going to make sure that anybody who cares to listen hears about this. This is pathetic to say the least.<br> <br> monthly service fees do not justify the shody service meted to clients!!! I am definately going to close my account - that is a guarantee!!!!