SN
Somila N
1 reviews | Active since Mar 2026
11 Mar 2026, 14:15
Money
I had a bad experience with Standard Bank they have been taking out money from my account uber and I don’t know who is using my card because I have complained before and asked them to close the card and the lady that I was speaking to in November said it’s closed but to my surprise I still got charged money till now and it has went up and I don’t understand why because I asked the card to be closed and February when I called I was told I can’t close the card till I pay that money and the bank now charges money for overdraft when I asked the card to be closed so I can deal with that money atleast I even went to the eastgate branch and they also said the card is closed
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
11 Mar 2026, 14:35Good day Somila,
We are saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards,
Standard Bank Hello Peter Team
***
We are saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply11 Mar 2026, 14:35
Official
Good day Somila,
We are saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards,
Standard Bank Hello Peter Team
***
We are saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards,
Standard Bank Hello Peter Team
***
SN
Somila N's updateReviewer Update
13 Mar 2026, 20:00Thank you I got help and my issue was resolved also appreciate the service of the guy that was helping me thank you Standard Bank
SN
Somila N's update13 Mar 2026, 20:00
Reviewer Update
Thank you I got help and my issue was resolved also appreciate the service of the guy that was helping me thank you Standard Bank
Standard Bank's replyOfficial
14 Mar 2026, 12:40Good day Somila,
Our team would like to thank you for your patience while we resolved your matter.
We are so glad you have been assisted and would like to thank you for allowing us the opportunity to help.
Please don’t hesitate to reach out to us should you need any further assistance.
Kindest regards,
Standard Bank Social Media Team
***
Our team would like to thank you for your patience while we resolved your matter.
We are so glad you have been assisted and would like to thank you for allowing us the opportunity to help.
Please don’t hesitate to reach out to us should you need any further assistance.
Kindest regards,
Standard Bank Social Media Team
***
Standard Bank's reply14 Mar 2026, 12:40
Official
Good day Somila,
Our team would like to thank you for your patience while we resolved your matter.
We are so glad you have been assisted and would like to thank you for allowing us the opportunity to help.
Please don’t hesitate to reach out to us should you need any further assistance.
Kindest regards,
Standard Bank Social Media Team
***
Our team would like to thank you for your patience while we resolved your matter.
We are so glad you have been assisted and would like to thank you for allowing us the opportunity to help.
Please don’t hesitate to reach out to us should you need any further assistance.
Kindest regards,
Standard Bank Social Media Team
***