LG
Leon G
1 reviews | Active since Mar 2015
15 Sept 2025, 09:57
Mobile Banking App Useless
Frustrating that both mobile banking app and internet banking does not allow me to access proof payment from credit card payments. Debit card is fine and works well. This, to my understanding, has been escalated to Standard Bank before, yet one of the most important features of a banking app is missing. So disappointing...
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
15 Sept 2025, 10:51Good day Leon,
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***
Best regards,
Standard Bank's reply15 Sept 2025, 10:51
Official
Good day Leon,
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***
Best regards,
LG
Leon G's updateReviewer Update
15 Sept 2025, 12:02Automated response. Nice personal touch SB
LG
Leon G's update15 Sept 2025, 12:02
Reviewer Update
Automated response. Nice personal touch SB
Standard Bank's replyOfficial
15 Sept 2025, 13:18Good day Leon,
Thank you for bringing this issue to our attention.
We have noted your concerns raised and we will follow up with the relevant team.
Please be on the look for further communication.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
We have noted your concerns raised and we will follow up with the relevant team.
Please be on the look for further communication.
Kindest regards
Standard Bank Hello Peter Team
***
Best regards,
Standard Bank's reply15 Sept 2025, 13:18
Official
Good day Leon,
Thank you for bringing this issue to our attention.
We have noted your concerns raised and we will follow up with the relevant team.
Please be on the look for further communication.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
We have noted your concerns raised and we will follow up with the relevant team.
Please be on the look for further communication.
Kindest regards
Standard Bank Hello Peter Team
***
Best regards,