1 reviews | Active since Nov 2012
Mobile app offline for days
The mobile banking app has been off for days!! I have been trying to make payments from Friday and still cannot do so. Why has the app been offline for so long? I have even uninstalled and re-installed the app. How must I make payments if the app is not working???????????
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Regards
Complaint Resolution Centre
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Regards
Complaint Resolution Centre
***
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Dear Chantelle de Beer
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that the matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Chantelle de Beer
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that the matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Chantelle de Beer
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that the matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Chantelle de Beer
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that the matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***