1 reviews | Active since Jul 2011
Mobile App not working
I had the mobile app working on my machine and tried to download an new version. The download stopped half way and then I have not managed to get the app working again despite removing and reloading. I called the Call Centre this morning spoke to Myra who put me on hold for 20 minutes when I lost patience and disconnected.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Clint Chetty
Complaint Resolution Centre
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*** (fax)
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Clint Chetty
Complaint Resolution Centre
***
*** (fax)
***
Dear Joanne
Thank you for taking the call and for using our services.
Your feedback will be appreciated.
Regards,
Complaint Resolution Centre
***
Dear Joanne
Thank you for taking the call and for using our services.
Your feedback will be appreciated.
Regards,
Complaint Resolution Centre
***