1 reviews | Active since Jul 2017
Mobile App and transfers
If there was a minus ten (-10) rating that would still have been to much for this useless bank!!!!!! First of all my wife tried to reset her password for her Mobile App log-in and e-mail details. Took +/- 4 hours and 4 calls......Still not sorted out!! Secondly my wife transferred money from her Standard bank cheque account to my Standard Bank Master Credit Card. After more than 24 Hours the funds have still not cleared and spending another 1 hour trying to get it cleared, I gave up. Standard bank response....Wait for it to clear as they can't do anything about it!
I have already discussed with my wife that we WILL move all our Standard bank accounts to First National Bank. I will advice anyone to do the same.
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comments.
An email was sent to you requesting further details.
Awaiting your response.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you for posting your comments.
An email was sent to you requesting further details.
Awaiting your response.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you for posting your comments.
Emails was sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you for posting your comments.
Emails was sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me.
Kind regards
Clint Petersen
Complaint Resolution Centre
***