KN
Koti N
1 reviews | Active since Jul 2018
01 May 2021, 10:11
Misuse of Client Information by staff
Your employee is privately viewing a clients account for her own personal misuse and client has been calling the ***** department numerous times but he is not being assisted. Honestly how do you let your employees excess accounts for personal matter use and fights without a clients consent. Misuse of company resources for personal use! How do you even hire such an individual. I expect a call ASAP. If I could I would rate you ZERO
Helpful (0)
Replies (1)0
Replies (1)
Standard Bank's replyOfficial
02 May 2021, 00:52 Hello Koti
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply02 May 2021, 00:52
Official
Hello Koti
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***