Mistake Made on my Vehicle Finance Account

Hi,<br> <br> On the 24th July I deposited funds into my standard bank vehicle account to settle in. However the same day the repo rate went up which caused a nightmare in the account. The following week I called to find out whether the amount deposit and reflect and the answer I got was yes. There was a problem though because on the repo rate , they debited my account with an extra R390 and promised to have it cleared by the following day. I called again the following to confirm, however the amount was not cleared and I was told that it would take 3 working day. I pleaded with the staff that I really need the vehicle certificate ASAP or else I will lose the potential buyer. And since this was not my fault, I felt that they should prioritize the issue. Till today the amount has not been cleared which means I have lost the potential buyer. I am so mad at standard bank words cannot even express how I feel.<br>