WG
Wade G

1 reviews | Active since Oct 2009

21 Jul 2017, 15:43

Mission impossible

<p>Have been calling your call centre all afternoon trying to get the limit increased on my blue bean credit card. I've been told to send through 3 months bank statements and a payslip, since I don't bank with you guys (thank God!) but no one in your call centre can tell me where to send it to! I've been sent from pillar to post, each time being placed back in the queue because I've been transferred to the incorrect department. Can someone please contact me with an email address otherwise cancel the card!</p>

0
Replies (2)
Standard Bank
Standard Bank's reply24 Jul 2017, 10:00
Official

Dear Wade

Thank you for posting the message and allowing us the opportunity to investigate the matter.

We will be in contact with you shortly.

Thanks,

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply24 Jul 2017, 10:11
Official

Good day Wade

Kindly refer to the email correspondence wherein the feedback was provided, however should you have any further concerns you can contact us.

Thanks,

Complaint Resolution Centre

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