nM
nomzamo M

1 reviews | Active since Oct 2017

27 Dec 2023, 09:21

Missing money in my account

I just got debited AGAIN there is money missing in my account please I want my money back this is happening AGAIN

0
Replies (16)
Standard Bank
Standard Bank's reply27 Dec 2023, 09:22
Official
Dear Nomzamo, 

Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards, 
Standard Bank Hello Peter Team 
***
nM
nomzamo M's update27 Dec 2023, 10:50
Reviewer Update
I’m still waiting please, I need this to be resolved today or I’m taking this matter further this is the second time this is happening please I want my money I have to travel tomorrow
nM
nomzamo M's update27 Dec 2023, 14:47
Reviewer Update
It’s 3 pm now my funds are still not back in my account come on guys
nM
nomzamo M's update27 Dec 2023, 14:53
Reviewer Update
Now they call now and stop lying, if you can’t get thru to someone call again, stop with excuses I want my money
nM
nomzamo M's update27 Dec 2023, 15:18
Reviewer Update
I’m still waiting
Standard Bank
Standard Bank's reply27 Dec 2023, 15:47
Official
Dear Nomzamo

Our team has confirmed that they have reached out to you.

We sincerely apologize for the inconvenience experienced.

Have a great day further.

Kindest regards, 
Standard Bank Hello Peter Team 
*** 


nM
nomzamo M's update27 Dec 2023, 15:52
Reviewer Update
NO I NEED SOMEONE WHO CAN ASSIST ME, my money is gone and no one can trace it, this ***** please get me someone to get me back my money that lady was wasting my time
nM
nomzamo M's update27 Dec 2023, 16:40
Reviewer Update
Please kindly get someone in senior position to help me with this, you people can’t take my money and keep quiet please
Standard Bank
Standard Bank's reply27 Dec 2023, 16:46
Official
Good day Nomzamo

The matter is being treated as a priority and our team is ensuring that it is resolved timeously . 

We will revert with feedback as soon as possible . 

We appreciate your patience. 

Kindest regards 
Standard Bank Hello Peter Team 
***
nM
nomzamo M's update27 Dec 2023, 17:02
Reviewer Update
I’m waiting because I’m traveling tomorrow I need my money back
Standard Bank
Standard Bank's reply27 Dec 2023, 17:44
Official
Good day Nomzamo

Thank you for flagging this with us.

Our team get in touch as soon as possible.

Warm regards
Standard Bank Hello Peter Team
***
nM
nomzamo M's update27 Dec 2023, 17:57
Reviewer Update
You keep saying that, and this is not resolved
nM
nomzamo M's update28 Dec 2023, 11:19
Reviewer Update
Good day

Please note I’m still waiting
nM
nomzamo M's update29 Dec 2023, 10:48
Reviewer Update
Today is the 29th still not received the money that you deducted on my account, honestly this is disrespect
Standard Bank
Standard Bank's reply29 Dec 2023, 11:00
Official
Dear Nomzamo

We'll check in with our team and get back to you.

We apologize for the trouble this has caused.

 Kind regards
 Standard Bank Hello Peter Team
 ***
 




nM
nomzamo M's update29 Dec 2023, 13:53
Reviewer Update
Someone called me and promised to send me statements , however the statements they said doesn’t reflect the details I need i need statements till today