PH
Piet H
1 reviews | Active since Jul 2016
23 Dec 2019, 12:45
Missing Money
On 19 December, 2019 at 9 in the morning I made an immediate eft into an FNB account. Payment still does not reflect in the FNB account on 23 December 2019. At Cresta Standard Bank it is confirmed that payment was processed correctly and that the money is now "Missing". I am expected to wait until the second of January for feedback.
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Standard Bank's replyOfficial
24 Dec 2019, 15:11Dear Piet Hanekom
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply24 Dec 2019, 15:11
Official
Dear Piet Hanekom
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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