KM
Kgaogelo M
1 reviews | Active since Jan 2024
29 Jan 2024, 09:23
Missing funds
I have invested an amount of R50 000.00 in a Standard Bank fixed deposit in 2017 which matured in 2022. Upon maturity the money was transferred to my FNB account which was closed at the time. For approximately 5 months now i have been running in between Standard bank who are saying the money is with FNB and FNB who are saying the money went back to Standard bank. I am frustrated and do not know who to listen to and worse i have no idea who needs to resolve my problem between the two Banks. No one is coming back to me unless i go to them for follow up.
Frustrated Client.
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Replies (1)
Standard Bank's replyOfficial
29 Jan 2024, 09:25Dear Kgaogelo,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Our team will reach out.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Our team will reach out.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply29 Jan 2024, 09:25
Official
Dear Kgaogelo,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Our team will reach out.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Our team will reach out.
Kindest regards,
Standard Bank Hello Peter Team
***