JL
James L
1 reviews | Active since Mar 2014
28 Sept 2021, 10:41
Missing fixed deposit
My wife's fixed deposit matured yesterday. The money still hasn't been deposited into her savings account. I contacted Standard Bank via Facebook yesterday. They don't seem to know where the money is, they just told me to wait another day, which is today. So far, my fixed deposits with Standard Bank have never been late, except if it matures on a Sunday/public holiday. ???
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
28 Sept 2021, 15:13Hello James
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards, Complaint Resolution Centre*** *** (fax)***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards, Complaint Resolution Centre*** *** (fax)***
Best regards,
Standard Bank's reply28 Sept 2021, 15:13
Official
Hello James
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards, Complaint Resolution Centre*** *** (fax)***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards, Complaint Resolution Centre*** *** (fax)***
Best regards,
JL
James L's updateReviewer Update
29 Sept 2021, 08:54Thank you Standard Bank for your speedy response . Money received this morning. Of course, thank you hellopeter. Keep up the good work.
JL
James L's update29 Sept 2021, 08:54
Reviewer Update
Thank you Standard Bank for your speedy response . Money received this morning. Of course, thank you hellopeter. Keep up the good work.