LM
Lerato M

1 reviews | Active since Dec 2014

18 Feb 2015, 16:08

missing documents

Standard bank, when I opened my cheque account i filed my fica documents at Jabulani mall branch upon collection of my car. Now I receive an sms ininforming me that my fica documents are missing and i have to go to a branch to file. I don't have time for that. Find the documents which were filed,at Jabulani mall branch

0
Replies (1)
Standard Bank
Standard Bank's reply18 Feb 2015, 16:15
Official
Hello mo***englj,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
***
*** (fax)
***

Best regards,