CA
Carmen A
1 reviews | Active since Mar 2009
25 Feb 2015, 12:08
Missing Card
On Friday, 21 February I was issued a new Gold Credit Card which was retained by the autobank on the first attempt to do a transaction. Apparently I was using the wrong ATM. Reception at Walmer Park branch told me that this card would surface at Pickering street branch today. I have been trying numerous times to get in contact with Pickering Street, as well as Walmer Park, and their switchboards appear to be unmanned, as it is continuously ringing. The No's I am trying 041 *** for Pickering St and *** for Walmer Park with no success. Can I have this issue resolved please?
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Standard Bank's replyOfficial
25 Feb 2015, 15:07Hello carmena,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Best regards,
Standard Bank's reply25 Feb 2015, 15:07
Official
Hello carmena,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Best regards,