1 reviews | Active since Jul 2016

14 Jun 2019, 15:23

Miss Msibi

Standard bank call center it so bad i have used all my airtime the whole week now i am the branch and the is no deference. I am not happy with standard. The worse problem is that i am calling card department but no 1 to answer.

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Replies (2)
Standard Bank
Standard Bank's reply15 Jun 2019, 04:51
Official
 Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:  -          Email: ***    We apologize for the inconvenience and undue frustration, this has caused.  We greatly appreciate your continued support   Kind regards  Complaint Resolution Centre
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Standard Bank
Standard Bank's reply24 Jun 2019, 11:27
Official
Dear Sizwe N Dube  
Thank you for posting your comments.
Emails was sent to you requesting further details, to date no response received.  Should your matter still not be resolved, please revert directly to me.
Kind regards

Clint Petersen
Complaint Resolution Centre
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